Research Article | | Peer-Reviewed

Interdisciplinary Communication in the Intensive Care Unit at Saint Peter Specialized Hospitals Addis Ababa, Ethiopia, 2023: A Mixed-method Study

Received: 1 December 2024     Accepted: 11 December 2024     Published: 30 December 2024
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Abstract

Background Effective team communication and coordination are recognized as being crucial for improving quality and safety in the intensive care unit (ICU). The aim of this study was to Exploring Interdisciplinary communication and its determinants in health professionals. Methods: A quantitative cross-sectional study and an exploratory qualitative study were conducted among 333 health professionals working at Saint Peter Specialized Hospitals in Addis Ababa, Ethiopia. Descriptive summary statistics and binary and multivariable logistic regression analysis were used to explore the determinant factors of Interdisciplinary communication use, while qualitative data were thematically analyzed. Result: from quantitative study over all communication openness is 95(28.5%), communication accuracy is 180(54.1%), good perception 194(58.3)% and understand patient care goal 101 (30.3%). Multivariable logistic analyses showed that communication openness between General Practitioner To resident [AOR=2.9; 95%CI= (1.55-5.5)], communication openness between General Practitioner to Laboratories [AOR=1.847; 95%CI= (1.084-3.146)] educational levels, [AOR=3.2; 95%CI= (0.156-4.830)], work experience [AOR=2.84; 95%CI= (1.088-7.416)], From qualitative study, revealed from focused group discussion and in-depth interview three themes emerged, namely, no interdisciplinary communication guide/tool, ICU has no good communication with other departments and Shortage of equipment and medication on ICU. Recommendation: should be better to increase communication openness between health professionals. It is better to establish an interdisciplinary communication guide/tool, good communication with other departments, and bring adequate equipment and medication for the ICU.

Published in American Journal of Clinical and Experimental Medicine (Volume 12, Issue 6)
DOI 10.11648/j.ajcem.20241206.11
Page(s) 87-99
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Interdisciplinary Communication, ICU, Quality, Addis Ababa, Ethiopia

1. Introduction
Interdisciplinary communication is an important and complex issue. It is important as modern society increasingly demands application-oriented Knowledge, and the usability of scientific knowledge generally requires the combination and integration of knowledge from various scientific disciplines. . Effective team communication and coordination are recognized as being crucial for improving quality and safety in acute medical settings such as the intensive care unit .
Interdisciplinary communication in the Intensive Care Unit (ICU) is complicated by the dynamic workflow of clinicians, the instability of patients, and highly technological therapies, equipment, and information systems . Inadequate communication of treatment goals and lack of collaboration among intensive care unit (ICU) staff have been shown to have a significant negative impact on administrative, social, clinical, and educational outcomes .
Communication failures can emerge from junior team members being reluctant to communicate openly with senior team members because of a fear of either appearing incompetent, or being rejected, embarrassed, or reprimanded . Inadequate interdisciplinary communication in the intensive care unit will increase problems in providing quality care, not only do such factors increase the likelihood of medical errors occurring, but also the extent to which communication in the ICU is open may influence the degree to which patient care duties are understood .
Fifteen percent (15%) of medical errors have been attributable to communication problems with error rates as high as 1.7 per patient per day in the ICU having been recorded . poor collaborative communication between nurses and physicians has as much as a 1.8-fold increase in risk-adjusted mortality and significant increases in the length of ICU stay.
The study is important in providing information about Interdisciplinary communication in ICU Saint Peter Specialized Hospital in Addis Ababa. Increasing effective Interdisciplinary communication in the ICU helps to increase awareness, response, and evaluate Quality services or practice, the government and other responsible bodies need to design strategies for Quality Improvement, Application, and control of Interdisciplinary communication. Also, the study may help other researchers and policymakers to build up on this research and thus could be used as a baseline study for anyone who wishes to conduct such kind of studies on ICU interdisciplinary communication.
2. Methods
2.1. Study Setting
The study was conducted at St. Peter Specialized Hospital from 01/01/2023 to 30/04/2023. St. Peter Specialized Hospital is located in Addis Ababa, Ethiopia. It was established in 1953 EC. It has six operation rooms and three ICU rooms with 12 beds. It provides surgical services for orthopedic, maxillofacial, neurologic, C/S, gynecologic, pediatric, plastic, and emergency procedures.
2.2. Study Design and Period
A quantitative cross-sectional study and an exploratory qualitative study were conducted among 333 health professionals working at Saint Peter Specialized Hospitals Addis Ababa, Ethiopia, from 01/01/2023 to 30/04/2023.
Sample size determination and Sampling procedure
The sample size is determined by taking the following assumption; since there is no previous study in the area we.
Assume the incidence of Interdisciplinary Communication in Intensive Care is 50%, with a confidence interval of 95%, and a margin of error of to be tolerated 0.05.
Therefore, the sample size can be calculated by a single population proportion formula
n=z2p(1-p)d2
Where; n = sample size
= confidence interval (1.96)
= estimated prevalence (0.5)
d=margin of sampling error to be tolerated (0.05)
To get the sample size with a confidence interval of 95% and a margin of error of 5%
n= (1.96)20.5(1-0.5)(0.05)2=384
So calculated n will be = 384
The total number of total population was below 10,000 and we found only 1741 health workers in Saint Peter specialized hospitals. So we decided to apply a reduction formula to obtain an achievable sample size.
nf = n/ (1+n/N), N =1741…. correction formula for population less than 10,000.
So, nf =384/ (1+384/1741) =314 Correction formula for a population less than 10,000. We added 10% of nf for the non-response rate; (i.e., 314+31.4=345.4); after adding a 10% contingency rate the final sample size will be 345.
2.3. Sampling Technique
The participants for this study were all healthcare providers selected randomly.
2.4. Eligibility Criteria
Inclusion Criteria and Exclusion Criteria
All staff who were available in Saint Peter Specialized Hospital at the time of data collection were Included and Staffs who were seriously ill was excluded from the study.
Data Collection Procedure
We used simple random sampling methods for quantitative data and purposive sampling techniques were applied for qualitative data 2 FGD held an in-depth interview done an interview guide was used to outline the open-ended topics in English and Amharic. Two days of training were given for three data collectors with an academic background of BSC degree in nursing and one coordinator concerning the data collection tool and data collection process before the actual data collection period. The data form was pretested on five percent of the sample size at ALERT hospital to ensure the questions were balanced, correctly constructed, and able to obtain crucial information. The adapted checklist was evaluated by experienced researchers. Data completeness and Consistency will be examined by the principal investigator through checks and review of the questionnaire. For the qualitative data pretest, one focused group discussion was held before the actual data collection at Ras Desta Dametew Hospital outside the study area.
Data quality Control
The questionnaire was developed from the interdisciplinary collaboration questionnaire developed by all colleagues. The questionnaire was pre-tested on 30 staff (5% of the total sample size) before conducting the actual data collection. A pre-tested result helps to see the accuracy of the tool to the required information from study participants. If the drafted tool was devoid of this capacity, the questionnaire was adjusted accordingly.
Training was given to data collectors and supervisors for one day by the principal investigator on the purpose of the study, methods of interviewing and keeping confidentiality of information, and other basic principles related to data collection. The data collection instrument was prepared in English translated into Amharic, and then back to English by a different person of language translators to check its consistency.
The completeness of the questionnaire was checked by supervisors at the end of each day and double-checked by the researcher /principal investigator.
Data entry, analysis, and interpretation
For qualitative data, the data gathered from different sources was analyzed using a mixed approach. Focused group discussion in-depth interview conducted, then FGD and in-depth interview tape recorded and fully transcribed. Interview data was translated and transcribed verbatim concurrently. The recorded focused group Discussions were transcribed verbatim. Open coding has been conducted for all FGDS. After line-by-line coding, axial coding was applied to distinguish the main and sub-categories of the data. Results from the observational checklist were summarized by tables and graphs.
Transcripts were coded categorized and analyzed using thematic analysis using Microsoft Excel and Data collection and analysis were conducted simultaneously. This research used back and forth type of data collection and analysis procedure. Data was collected until information saturation was obtained Data, environmental, and methodological triangulation was carried out throughout the research process. ATLAS TI software and Microsoft Excel were used whenever necessary.
For quantitative data the collected data was entered into and cleared using Epi- -info version 7.1 and will be analyzed by SPSS Version 26 statistical software that is used for all statistical analysis in these studies. An odd ratio with a 95% confidence interval was competing to assess the presence and degree of association between the dependent and independent variables.
A logistic regression model with a p-value <0.05 was considered to identify predictors of ICU. Significant factors were determined using crude and adjusted odds ratios with 95% confidence intervals. To assess the association between the different predictor variables with the dependent variables, first bivariate relationships between each independent variable and outcome variables will be investigated using a binary logistic regression model. Those independent variables with p-value < 0.02 by Hosmers and Lemeshows rule at the bivariate level were included in a multivariate logistic regression model to control potential confounding factors. After adjusting their effect on the outcome variables, those variables p–value < 0.05 with a 95% confidence interval will be regarded as significant determinant factors, and for the normality test, Cronbach's alpha was 0.8.
2.5. Study Variables
2.5.1. Dependent Variable
Interdisciplinary communication in ICU
2.5.2. Independent Variables
a) Socio-demographic characteristics of Age in year marital status Educational level of women Occupational status, job title, and working experience
b) Patient status or medical condition
c) Multidisciplinary Round
Operational definition
Interdisciplinary means the combination of two or more academic disciplines into one activity. An interdisciplinary approach involves team members from different disciplines working collaboratively, with a common purpose to set goals, make decisions, and share resources and responsibilities.
Classification Cutoff points for interdisciplinary communication .
1) Favorable or good: interdisciplinary communication a score of 80-100%
2) Satisfactory: interdisciplinary communication a score of 60-70%
3) Poor or Unfavorable: interdisciplinary communication a score less than 60% of the correct response.
3. Results
3.1. Sociodemographic and Baseline Characteristics
A sample of 345 study participants was involved in this study, with a response rate of 333 (96.4%). according to this study over all interdisciplinary communication openness 238(28.5%), communication accuracy 180 (54.5%, good perception 198(58.3%) and understand patient care goal 101(30.3%).
The majority of participants in this study were male 186(55.9%). The mean age of the participants was 32 +7.2 SD years. Regarding marital status of participants, 133(39.9%) were married, 156(46.6%) single, 65(16.0%) divorced and 20(6.0%) widowed group (Table 1).
According to this study, 166 (49.8%) participants are nurses, 66(19.8%) are general practitioners, 32(9.6) pharmacy, 30(9.0%) were laboratories, 181(54.4%) participants received primary degrees, 104(31.2%) completed MSC and 46(13.8%) had above MSC. Of the total respondents enrolled in the study, 197 (59.2%) have working experience from 4-7 in government Hospitals. (Table 1).
Table 1. Shows-socio-demographic status of respondents on interdisciplinary communication in the ICU at Saint Peter Hospital Addis Ababa Ethiopia.

Variables

Variables categories

Frequency

Percentage (%)

Sex

Male

186

55.9

female

147

44.1

Marital status

Single

156

46.8

Married

133

39.9

Widowed

20

6.0

Divorced

24

7.2

age

20-29

148

44.4

30-39

115

34.5

40-49

51

15.3

50-59

19

5.7

WORK EXPERIENCE

1-3

60

18.0

4-7

197

59.2

7-10

31

9.3

8-29

45

13.5

Occupation

General practitioner

66

19.8

nurse

166

49.8

pharmacy

32

9.6

laboratory

30

9.0

Anesthetist

20

6.0

other

19

5.7

Level of education

degree

181

54.4

MSC

104

31.2

PHD

2

.6

Above

46

13.8

3.2. Communication Openness of Respondents Towards Interdisciplinary Communication in ICU
The communication openness of respondents towards interdisciplinary communication in Intensive care unit assessed Out of the total participants 333, 148(44.4%) agree there is communication openness between nurse to General practitioner, 287 (86.2%) there is communication openness between senior to General practitioner, 145(43.5%) respondent agree there is communication openness between intern to General practitioner, 187(56.2%) respondents agree on there is communication openness between resident to General practitioner, 123(36.9%) respondent agree there is communication openness between laboratory teams with General practitioner, 116(34.8%) respondent agree there is communication openness between emergency department teams with ICU, 164(49.2%) respondent agree there is communication openness between Icu teams with Operating room theater teams as shown in in (Table 2).
Table 2. Communication openness of Respondents towards interdisciplinary communication in ICU.

Variables

Variables categories

Frequency

Percentage (%)

CO between nurse to general practitioner

strongly disagree

28

8.4

disagree

48

14.4

neutral

34

10.2

Agree

148

44.4

Strongly Agree

75

22.5

CO between Senior to general practitioner

strongly disagree

disagree

287

86.2

neutral

8

2.4

Agree

38

11.4

Strongly Agree

CO between intern to general practitioner

strongly disagree

16

4.8

disagree

60

18.0

neutral

52

15.6

Agree

145

43.5

Strongly Agree

60

18.0

CO between resident to general practitioner

strongly disagree

9

2.7

disagree

44

13.2

neutral

52

15.6

Agree

187

56.2

Strongly Agree

41

12.3

CO between senior to resident

strongly disagree

33

9.9

disagree

63

18.9

neutral

45

13.5

Agree

137

41.1

Strongly Agree

55

16.5

CO between Nurses to students

strongly disagree

22

6.6

disagree

54

16.2

neutral

39

11.7

Agree

162

48.6

Strongly Agree

56

16.8

CO between laboratories to a general practitioner

strongly disagree

35

10.5

disagree

50

15.0

neutral

73

21.9

Agree

123

36.9

Strongly Agree

52

15.6

CO between anesthetist to general practitioner

strongly disagree

9

2.7

disagree

56

16.8

neutral

46

13.8

Agree

126

37.8

Strongly Agree

96

28.8

CO between groups (ICU team and anesthetists)

strongly disagree

10

3.0

disagree

40

12.0

neutral

53

15.9

Agree

133

39.9

Strongly Agree

97

29.1

CO between groups (ICU team and laboratories)

strongly disagree

25

7.5

disagree

70

21.0

neutral

42

12.6

Agree

103

30.9

Strongly Agree

93

27.9

CO between groups (ICU team and emergency)

strongly disagree

10

3.0

disagree

68

20.4

neutral

92

27.6

Agree

116

34.8

Strongly Agree

47

14.1

CO between groups (ICU team and ORT)

strongly disagree

15

4.5

disagree

57

17.1

neutral

46

13.8

Agree

164

49.2

Strongly Agree

51

15.3

Communication Accuracy of Respondents Towards Interdisciplinary Communication in ICU
The communication accuracy of Respondents related 119 (35.7%) of respondents agree there is a communication accuracy between GP and Nurse, 111(33.3%) agree there is a communication accuracy between senior and GP, 160(48%) respondents agree there is a communication accuracy between intern and GP, 179(53.8%) there is a communication accuracy between senior and GP, 101(24.9%) there is a communication accuracy between senior and resident, 65(19.5) strongly disagree there is Communication Accuracy between nurses and trainee students, 143(42.9%) respondents believed or agree there is Communication Accuracy between GP and laboratories, 44(13.2%) respondents strongly disagree there is Communication Accuracy between GP and anesthetist, 112(33.6%) respondents disagree there is good Communication Accuracy between ORT and ICU team, 31 (9.3%) has strongly disagree there is good Shift communication Accuracy between groups as shown below in (Table 3).
Table 3. Communication accuracy of Respondents towards interdisciplinary communication in ICU.

Variables

Variables categories

Frequency

Percentage (%)

CA between GP and Nurse

strongly disagree

12

3.6

disagree

58

17.4

neutral

59

17.7

Agree

119

35.7

Strongly Agree

85

25.5

CA between senior and GP

strongly disagree

20

6.0

disagree

61

18.3

neutral

111

33.3

Agree

105

31.5

Strongly Agree

36

10.8

CA between GP and interns

strongly disagree

10

3.0

disagree

51

15.3

neutral

59

17.7

Agree

160

48.0

Strongly Agree

53

15.9

CA between GP and residents

strongly disagree

14

4.2

disagree

49

14.7

neutral

46

13.8

Agree

179

53.8

Strongly Agree

45

13.5

CA between senior and resident

strongly disagree

27

8.1

disagree

38

11.4

neutral

69

20.7

Agree

139

41.7

Strongly Agree

60

18.0

CA between nurses and trainee students

strongly disagree

53

15.9

disagree

65

19.5

neutral

52

15.6

Agree

131

39.3

Strongly Agree

32

9.6%

CA between GP and laboratories

strongly disagree

11

3.3%

disagree

54

16.2%

neutral

75

22.5%

Agree

143

42.9%

Strongly Agree

50

15.0%

CA between GP and anesthetist

strongly disagree

44

13.2%

disagree

52

15.6%

neutral

46

13.8%

Agree

154

46.2

Strongly Agree

37

11.1

CA between ORT and ICU team

strongly disagree

30

9.0%

disagree

112

33.6

neutral

36

10.8

Agree

107

32.1

Strongly Agree

48

14.4

Shift communication between groups

strongly disagree

48

14.4

disagree

117

35.1

neutral

46

13.8

Agree

83

24.9

Strongly Agree

39

11.7

Shift communication within groups

strongly disagree

31

9.3

disagree

126

37.8

neutral

56

16.8

Agree

74

22.2

Strongly Agree

46

13.8

3.3. Multivariable-variable Analysis of Communication Accuracy of Respondents and Interpretation
In the multivariable logistic regression model; respondent educational levels and work experience were significantly associated with communication accuracy (< 0.05). the result of the multivariable analysis revealed that the odds of health professionals on educational levels were 3.196 times more likely to have communication accuracy than who as compared to those who do not have [AOR=3.196 (0.156-4.830)]. the odds of health professionals who have less working experience being 2.841 times more likely to have communication accuracy than those who have high working experience ([AOR=2.841 (1.088-7.416)] (Table 4).
Table 4. Multi variable analysis of communication accuracy of respondents.

Variables

Variables categories

Crude OR (95%CI)

p-value

Adjusted OR (95%CI)

P-Value

education

Degree

0.756(0.605-0.945)

0.014*

0.427(0.193-945)

0.046

Masters

3.196 (0.156-4.830) **

0.016

above no

0.307 (0.016-5.870)

0.433

Work experience

1-3

1.303(1.018-1.668) *

0.036

2.841(1.088-7.416)**

0.033

4-7

0.885(.412-1.898)

0.753

7-10

8 and above

1.752 (0.641-4.791)

0.274

Note: *means p-value<0.05 CI; means confidence interval
3.4. Qualitative Part
Qualitative result
18 males and 12 females participated in the FDG and 10 participants participated in the in-depth interview. The majority of the participant’s ages were between 32-40 most of the respondents (n=23) had at least a degree. Only twelve were nurses from the study participants. (Table 5)
Table 5. Socio-demographic characteristics of participants for qualitative study (N=40).

Number of respondents

In-depth interview 10

FDG 30

Age

20-30

4

10

32-40

3

13

41 and older

3

7

Gender

Male

6

18

Female

4

12

Marital status

Unmarried

5

12

Married

3

10

Other

2

8

Education

Degree

5

18

MSC

3

7

Above

2

5

Religion

Muslim

3

7

Orthodox

3

9

Protestant

2

6

others°

2

8

Profession

Nurses

3

12

General practitioner

3

4

Senior

2

6

Otherª

2

8

ª Anesthetists, laboratories, and pharmacists
°catholic, wake feta, and atheist.
3.5. Themes
Three themes emerged from the analysis of in-depth interviews and focused group discussion data. These themes were identified as rich and detailed accounts of the perspective of interdisciplinary communication, what the services provided based on interdisciplinary communication standards, and which do not provide quality effective service in Saint Peter Specialized Hospital Intensive Care Unit in Saint Peter Specialized hospitals Addis Ababa, Ethiopia
Theme I: no interdisciplinary communication guide/tool
The first theme that emerged from data analysis was there is no interdisciplinary communication guide/tool. Within the theme, four categories: no clear hierarchy that leads the intensive care unit, no multidisciplinary/interdisciplinary round, no electronic medical recording system, and for consultation, and decision making no CRC team emerged. The subcategories were as shown in (Table 6) no documented policy or strategy, no intensivist, no Electronic medical recording system, and no CRC senior’s collaborated team for decision making. The findings revealed that no interdisciplinary communication guide/tool was one of the reasons that led to what do, what criteria they followed to implement interdisciplinary communication. Some of the participants indicated that the presence no clear hierarchy that leads the intensive care unit, no multidisciplinary/interdisciplinary round, no electronic medical recording system, and for consultation, and decision making no CRC team. Sample responses included.
Table 6. Theme I: no interdisciplinary communication guide/tool.

Theme

categories

subcategories

no interdisciplinary communication guide/tool

no clear hierarchy that leads the ICU

no multidisciplinary/interdisciplinary round

no EMR system for consultation, decision making no CRC team

no documented policy or strategy

no intensivist

no EMR System

no CRC seniors collaborated team for decision-making

There is no clear hierarchy that leads, to making decisions on intensive care unit patient care safety quality no documented strategy or policy. The finding revealed that there is no interdisciplinary communication guide which is set or prepared by the hospital or Ministry of Health (as perceived by the participants) were one of the reason. There is no multidisciplinary round and no written document on who leads the team and no intensivist, some respondents say the intensive care unit must be led by an intensivist currently no intensivist and pulmonologist which brings a high interdisciplinary communication gap.
When I was in the intensive care unit as a health care provider we did rounds with seniors even though the hospital ordered as a principal to do rounds two times a day with seniors the teams involved in routine rounds were seniors, nurses, and General practitioners, most of the time rounding team is not from the whole departments (Participant 04).
I did rounds only with seniors, nurses, and general practitioners. (Participant 09).
There is no multidisciplinary/interdisciplinary round most time we do rounds with senior anesthesiologists yet anesthetists, nutritionists, and pharmacists are not avail during rounds (Participant 05).
There is no written documented interdisciplinary / multidisciplinary communication guide in the intensive care unit it is difficult for us to deliver (Participant 08).
When I was working in the intensive care unit there was no means of electronic medical recording system, which helped us to create a conducive environment to make easy communication within the group and with other departments, to see, send investigations clearly, to communicate easily with seniors, to do a clinical audit every decisions orders regarding patient care will be seen at any time by the responsible body and to save our time yet not implemented Electronic medical recording system. (Participant 01).
When I worked in the intensive care unit there was no Clinical Review Committee team, which is a team of seniors interdisciplinary team decided on each case, though no Clinical Review Committee team when we faced difficulties in decision-making for serious cases and needed consultation that time every senior decided their will and perspective they did not communicate each other and they did not reach agreement (Participant 03).
I did not receive or get any information about interdisciplinary communication. The intensive care unit coordinator told me to consult seniors and to do rounds …I guess it is because they are at a time with no interdisciplinary communication guide (Participant 06).
3.6. Theme II: The ICU Has No Good Communication with Other Departments
The second theme that emerged from data analysis there was no good communication with other departments. Within the theme, three categories from the operating room or surgery side did not give adequate information to attendees, Intensive care unit consultation and communication to other departments not posted on board and increased workload and time wasted emerged. The subcategories are shown in (Table 7).
Table 7. Theme II ICU has no good communication with other departments.

Theme

Categories

subcategories

ICU has no good communication with other departments

from ORT or surgery side, they Did not give adequate information to patient attendees

ICU consultation and communication with other departments are not posted on the board

Increased workload and time wasted.

Patient attendees of ICU have no adequate information about their family Surgery outcome from ORT

Bring quarrel with ICU Team and patient family no boarded information on consulted cases

No clear way of communication which leads to increased workload and time waste

ICU has no good communication or communication gap with other departments which brings difficulties by increasing workload and time wasted due to communication gap or problems with other departments they did not easily transfer patients to the ward, from ORT or surgery side they Did not give adequate information to patient attendees. The finding revealed that there was no good communication which is from the operating room side they did not tell the patient surgery outcome when they finished the procedure they said it was fine and they transferred to the intensive care unit (as perceived by the participant) were one of the reason. There is no intensive care unit consultation and communication with other departments is not posted, some respondents say intensive care units must gate clear and précised methods of interdisciplinary communication with other departments to decrease the communication gap.
When I worked in the intensive care unit we faced difficulties in transferring patients from the intensive care unit to the wards which caused us a high workload and wasted our time I guess this comes from no good communication with wards (Participant 04).
From the surgery or operating room theater side, they did not give adequate information to attendees of patient families about the procedure outcome they simply Transferred to the ICU the patient's family considered their patient status to be fine when the death happened the attendees complained to us they also say what did you do he was fine, they were thought he was fine no problem after surgery completed (Participant 08).
When I was ICU for rounds the communication and consultation form was not posted on the intensive care unit board, for easy communication it is better posted on the ICU board (Participant 02).
Due to no good communication with other departments, we increased our workload and time wasted due to unnecessary arguments with other department staff (Participant 07).
3.7. Theme III: A Shortage of Equipment and Medication
The third theme that emerged from data analysis there was a shortage of equipment and medication. Within the theme, three categories of lack of pediatrics machine in the Intensive care unit, lack of Arterial blood gas analysis machine and dialysis machine in the Intensive care unit, and lack of anesthesia medication emerged. The subcategories are shown in (Table 8).
Table 8. Theme III: a shortage of equipment and medication.

Theme

Categories

subcategories

Shortage of equipment and medication in the ICU

Lack of pediatric machine

Lack of ABG and dialysis machine

Lack of Anesthesia medication

Pediatrics perfusezer shortage

CPAP Machine not pediatric size

The suction machine does not have a patient-ratio

No Arterial blood gas analysis machine no dialysis machine

No anesthesia drug box

Shortage of anesthesia drugs

Pt can’t afford (Cost Issue)

ICU has a Shortage of equipment and medication which brings difficulties by increasing working load and time wasted due to equipment shortages or problems they did not easily give effective treatments, especially in life-threatening conditions from the anesthesia side they face in intensive care unit shortage of ETT, Ambubag. The finding revealed that there is no dialysis machine yet the accepted AKI patient to the intensive care unit (as perceived by the participant) was one of the reasons. There is no intensive care unit arterial blood gas analysis machine, some respondents say intensive care unit must gate clear and précised method of medication supply chain management because some patients cannot afford, they do not bring medications which decrease favorable outcomes of patients and lead to high gap.
In the intensive care unit, it is difficult to deliver or to get pediatrics CPAP as fast as you need (Participant 01). When I was in ICU Sometimes we faced Difficulties when we faced an emergency lack of perfumer, not enough Ambubag and we have not enough suction machines on the patient ratio (Participant 06).
There is limited access to perfumers in the intensive care unit when an emergency happens (Participant 08). When I was in the Intensive care unit they accepted AKI patients yet we had no dialysis machine (Participant 10). We have no arterial blood gas analysis machine so it is difficult to treat hematologic patients accordingly (Participant 13). We face difficulties when we come for intubation because we face a shortage or lack of anesthesia equipment like an ETT tube (Participant 01). We did not get enough anesthesia medication in the ICU I guess there is no intensive care unit medication Box and patients cannot afford medication due to cost issues they did not bring medication (Participant 10).
4. Discussion
This study revealed that there is a communication Gap between the ICU team and other Departments. This leads to decreased work efficiency and effectiveness and decreases high quality of care. Effective interdisciplinary communication improves the quality of care, and safety in the medical setting in the ICU. Effective communication among health care providers in the ICU is a particular imperative, with accurate and efficient interdisciplinary communication being a critical prerequisite for high-quality care.
Nurses reported less communication openness between the two groups, while senior doctors had particularly positive perceptions. Senior doctors and trainee doctors also show a distinction in their perceptions of communication openness between doctors, with senior doctors reporting more positive perceptions. However, senior doctors reported less favorable responses than trainee staff in terms of their perceptions of communication accuracy in the ICU.
Patient safety research has shown communication failures to be the main determinant factors in most ICU critical incidents. Effective collaborative care requires minimization of variation to reduce error rates, as well as a system of rules, checks, and balances that evolves .
This study shows that there is no multidisciplinary round in the intensive care unit which leads to increased patient length of stay medical errors, decreased staff satisfaction, and adverse effects on patient outcomes. In contrast to this finding a study conducted shows following the implementation of multidisciplinary rounds, patients in ICU were found to have a 3.5-day decrease in Inpatient length of stay (LOS (8.3 Vs 4.8 days after MDR)), the central venous or arterial line was placed in fewer patients (17 Vs20) and average time of placement decreased by 1.8 days (6 Vs 4.2 days after MDR) and staff satisfaction, in general, the implementation of MDR was found to have a positive effect on both patient care outcome .
This study revealed that different professional groups of ICU Team members have divergent perceptions of communication in the ICU. Communication openness, communication accuracy, perception, and patient care goals were also found to be associated with the degree to which team members understand and communicate with one another. To ensure team members in the ICU feel that they can communicate openly, it is necessary to create a conducive environment between departments, very crucial to creating communication accuracy because Effective communication among healthcare professionals in the intensive care unit (ICU) is a particular imperative, with accurate and efficient interdisciplinary communication being a critical prerequisite for high-quality care. It is necessary to create a safe atmosphere where team members feel they can speak up openly without fear of reprisal or embarrassment if they have any safety concerns or issues with the quality of care provided to patients.
This study concludes that the communication openness of respondents on general practitioners to residents, laboratories, and physicians are highly important parts of the healthcare system workforce. Thus, identifying strategies that would improve communication between these two groups can provide evidence for practical improvement in the ICU, which will ultimately improve patient outcomes and increase high quality of care.
This study revealed that 148(44.4%) agree there is communication openness between nurses to General practitioners they are highly important parts of the health system workforce., 287 (86..2%) there is communication openness between senior to General practitioners, 145(43.5%) respondents agree there is communication openness between intern to General practitioners, 187(56.2%) respondents agree there is communication openness between residents to General practitioner, 123(36.9%) respondent agree there is communication openness between laboratory teams with General practitioner, 116(34.8%) respondent agree there is communication openness between emergency department teams with ICU, 164(49.2%) respondent agree there is communication openness between Icu teams with Operating room theater teams .
this study concludes that the Barriers to successful interdisciplinary communication implementation less communication openness, no interdisciplinary communication tool/guide in ICU, No multidisciplinary round, no Electronic medical recording system, No clinical review committee that gives direction and decision, equipment and medication shortage, increased workload and time wasted due to communication gap.
This integrative review uniquely contributes to current knowledge of the strategies used to improve health professional communication in the ICU within groups and other departments, which includes communication tools (daily goal sheet or form, bedside whiteboard, and door communication card), team training, multidisciplinary structured work shift evaluation, and electronic medical recording and documentation.
Interdisciplinary communication in the intensive care unit is very vital in ensuring appropriate care and treatment of critically ill patients as well as an important component of establishing and meeting patient care goals. Interdisciplinary communication must be implemented and promoted on the ICU team as an essential component of high performance and helps to promote the best patient outcome.
5. Conclusion and Recommendation
Improving quality and safety has become a priority for hospitals worldwide in recent decades. Effective communication among healthcare team members is one of the hallmarks of safe and highly reliable patient care this study offers original insights to further the ongoing debate about interdisciplinary communication in intensive care units of hospitals, with a focus on interdisciplinary communication.
Abbreviations

CA

Communication Accuracy

CO

Communication Openness

CRC

Clinical Review Committee

AAHB

Addis Ababa Health Bureau

ACCR

Addis Ababa Cancer Registry

CCM

Critical Care Medicine

GDP

Gross Domestic Products

GP

General Practitioner

HAIs

Hospital-acquired Infections

ICU

Intensive Care Unit (ICU)

KPI

Key Performance Indicators

MDR

Multidisciplinary Round

OH

Ministry of Health

ORT

Operating Room Theater

SPSS

Statically Package for Social Science

U.S.A

United States of America

WHO

World Health Organization

Acknowledgments
The authors would like to thank Saint Peter Hospital for its support. The authors’ gratitude extends to the hospital managers and unit team leaders for their cooperation during data collection. The authors would like to express their heartfelt thanks to their data collectors and friends who supported them in this research work.
Ethics Approval and Consent
Saint Peter Specialized Hospital's institutional review committee granted ethical clearance. A formal letter was sent to the hospital's IRB, and secrecy was guaranteed. By leaving out, Strict Confidentiality was preserved. Making use of non-identifiable data and restricting access to it to authorized personnel only. The study did not impact participants in accordance with institutional and national rules, safeguarding patient anonymity and care quality. The research design prevented participants from experiencing any negative effects or additional risks.
Consent for Publication
Not relevant.
Author Contributions
The study was developed and designed by Abdurehman Seid Mohammed, who also wrote a review and edited the first draft, created the study design, checked the quality of the data, conducted the statistical analysis, and authored the first draft of the article. Chekole sileshi menbere and Yared Nigussie helped with the paper revision, statistical analysis, conceptualization, and literature review. The original document was examined and edited, and the text was rewritten by Dr. Mustofa Hassen Yesuf, Chekole Sileshi Menbere, and Getachew Mekete Diress, who also helped with the conception and research design. Dr. Mustofa Hassen Yesuf, Getachew Mekete and Abdurehman Seid helped with the idea, updated the data extraction sheet, gathered patient information, examined and analyzed the information, and made revisions to the text.
Funding
No grant from a public, private, or nonprofit organization was given for this research.
Data Availability Statement
The corresponding author can provide the datasets used and analyzed in this study upon reasonable request.
Conflicts of Interest
The authors declare no conflicts of Interest.
References
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[2] Leonard, M., S. Graham, and D. Bonacum, The human factor: the critical importance of effective teamwork and communication in providing safe care. Quality & safety in health care, 2004. 13(Suppl 1): p. i85.
[3] Boyle, D. K. and C. Kochinda, Enhancing collaborative communication of nurse and physician leadership in two intensive care units. JONA: The Journal of Nursing Administration, 2004. 34(2): p. 60-70.
[4] Lockhart-Wood, K., Collaboration between nurses and doctors in clinical practice. British Journal of Nursing, 2000. 9(5): p. 276-280.
[5] Undre, S., et al., Teamwork in the operating theatre: cohesion or confusion? Journal of Evaluation in clinical practice, 2006. 12(2): p. 182-189.
[6] Healey, A. N., et al., The complexity of measuring interprofessional teamwork in the operating theatre. Journal of Interprofessional Care, 2006. 20(5): p. 485-495.
[7] Pronovost, P., et al., Improving communication in the ICU using daily goals. Journal of Critical Care, 2003. 18(2): p. 71-75.
[8] Yoo, E. J., et al., Multidisciplinary critical care and intensivist staffing: results of a statewide survey and association with mortality. Journal of Intensive Care Medicine, 2016. 31(5): p. 325-332.
[9] Reader, T. W., et al., Interdisciplinary communication in the intensive care unit. British journal of anaesthesia, 2007. 98(3): p. 347-352.
[10] Sirota, T., Improving the nurse/physician relationship. LPN2007, 2007. 3: p. 14-8.
[11] Curtis, J. R., et al., Intensive care unit quality improvement: A “how-to” guide for the interdisciplinary team. Critical care medicine, 2006. 34(1): p. 211-218.
[12] Ramadan, L., R. Postelnicu, and V. Mukherjee, The Effect Of Multidisciplinary Rounds In The Medical Icu. Chest, 2020. 158(4): p. A690.
[13] Halpern, N. A., S. M. Pastores, and R. J. Greenstein, Critical care medicine in the United States 1985–2000: an analysis of bed numbers, use, and costs. Critical care medicine, 2004. 32(6): p. 1254-1259.
Cite This Article
  • APA Style

    Mohammed, A. S., Sileshi, C., Nigussie, Y., Yesuf, M. H., Diress, G. M. (2024). Interdisciplinary Communication in the Intensive Care Unit at Saint Peter Specialized Hospitals Addis Ababa, Ethiopia, 2023: A Mixed-method Study. American Journal of Clinical and Experimental Medicine, 12(6), 87-99. https://doi.org/10.11648/j.ajcem.20241206.11

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    ACS Style

    Mohammed, A. S.; Sileshi, C.; Nigussie, Y.; Yesuf, M. H.; Diress, G. M. Interdisciplinary Communication in the Intensive Care Unit at Saint Peter Specialized Hospitals Addis Ababa, Ethiopia, 2023: A Mixed-method Study. Am. J. Clin. Exp. Med. 2024, 12(6), 87-99. doi: 10.11648/j.ajcem.20241206.11

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    AMA Style

    Mohammed AS, Sileshi C, Nigussie Y, Yesuf MH, Diress GM. Interdisciplinary Communication in the Intensive Care Unit at Saint Peter Specialized Hospitals Addis Ababa, Ethiopia, 2023: A Mixed-method Study. Am J Clin Exp Med. 2024;12(6):87-99. doi: 10.11648/j.ajcem.20241206.11

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  • @article{10.11648/j.ajcem.20241206.11,
      author = {Abdurehman Seid Mohammed and Chekole Sileshi and Yared Nigussie and Mustofa Hassen Yesuf and Getachew Mekete Diress},
      title = {Interdisciplinary Communication in the Intensive Care Unit at Saint Peter Specialized Hospitals Addis Ababa, Ethiopia, 2023: A Mixed-method Study
    },
      journal = {American Journal of Clinical and Experimental Medicine},
      volume = {12},
      number = {6},
      pages = {87-99},
      doi = {10.11648/j.ajcem.20241206.11},
      url = {https://doi.org/10.11648/j.ajcem.20241206.11},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajcem.20241206.11},
      abstract = {Background Effective team communication and coordination are recognized as being crucial for improving quality and safety in the intensive care unit (ICU). The aim of this study was to Exploring Interdisciplinary communication and its determinants in health professionals. Methods: A quantitative cross-sectional study and an exploratory qualitative study were conducted among 333 health professionals working at Saint Peter Specialized Hospitals in Addis Ababa, Ethiopia. Descriptive summary statistics and binary and multivariable logistic regression analysis were used to explore the determinant factors of Interdisciplinary communication use, while qualitative data were thematically analyzed. Result: from quantitative study over all communication openness is 95(28.5%), communication accuracy is 180(54.1%), good perception 194(58.3)% and understand patient care goal 101 (30.3%). Multivariable logistic analyses showed that communication openness between General Practitioner To resident [AOR=2.9; 95%CI= (1.55-5.5)], communication openness between General Practitioner to Laboratories [AOR=1.847; 95%CI= (1.084-3.146)] educational levels, [AOR=3.2; 95%CI= (0.156-4.830)], work experience [AOR=2.84; 95%CI= (1.088-7.416)], From qualitative study, revealed from focused group discussion and in-depth interview three themes emerged, namely, no interdisciplinary communication guide/tool, ICU has no good communication with other departments and Shortage of equipment and medication on ICU. Recommendation: should be better to increase communication openness between health professionals. It is better to establish an interdisciplinary communication guide/tool, good communication with other departments, and bring adequate equipment and medication for the ICU.
    },
     year = {2024}
    }
    

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  • TY  - JOUR
    T1  - Interdisciplinary Communication in the Intensive Care Unit at Saint Peter Specialized Hospitals Addis Ababa, Ethiopia, 2023: A Mixed-method Study
    
    AU  - Abdurehman Seid Mohammed
    AU  - Chekole Sileshi
    AU  - Yared Nigussie
    AU  - Mustofa Hassen Yesuf
    AU  - Getachew Mekete Diress
    Y1  - 2024/12/30
    PY  - 2024
    N1  - https://doi.org/10.11648/j.ajcem.20241206.11
    DO  - 10.11648/j.ajcem.20241206.11
    T2  - American Journal of Clinical and Experimental Medicine
    JF  - American Journal of Clinical and Experimental Medicine
    JO  - American Journal of Clinical and Experimental Medicine
    SP  - 87
    EP  - 99
    PB  - Science Publishing Group
    SN  - 2330-8133
    UR  - https://doi.org/10.11648/j.ajcem.20241206.11
    AB  - Background Effective team communication and coordination are recognized as being crucial for improving quality and safety in the intensive care unit (ICU). The aim of this study was to Exploring Interdisciplinary communication and its determinants in health professionals. Methods: A quantitative cross-sectional study and an exploratory qualitative study were conducted among 333 health professionals working at Saint Peter Specialized Hospitals in Addis Ababa, Ethiopia. Descriptive summary statistics and binary and multivariable logistic regression analysis were used to explore the determinant factors of Interdisciplinary communication use, while qualitative data were thematically analyzed. Result: from quantitative study over all communication openness is 95(28.5%), communication accuracy is 180(54.1%), good perception 194(58.3)% and understand patient care goal 101 (30.3%). Multivariable logistic analyses showed that communication openness between General Practitioner To resident [AOR=2.9; 95%CI= (1.55-5.5)], communication openness between General Practitioner to Laboratories [AOR=1.847; 95%CI= (1.084-3.146)] educational levels, [AOR=3.2; 95%CI= (0.156-4.830)], work experience [AOR=2.84; 95%CI= (1.088-7.416)], From qualitative study, revealed from focused group discussion and in-depth interview three themes emerged, namely, no interdisciplinary communication guide/tool, ICU has no good communication with other departments and Shortage of equipment and medication on ICU. Recommendation: should be better to increase communication openness between health professionals. It is better to establish an interdisciplinary communication guide/tool, good communication with other departments, and bring adequate equipment and medication for the ICU.
    
    VL  - 12
    IS  - 6
    ER  - 

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Author Information
  • Department of Public Health, Saint Peter Specialized Hospital, Addis Ababa, Ethiopia

  • Department of Public Health, Saint Peter Specialized Hospital, Addis Ababa, Ethiopia

  • Department of Public Health, Saint Peter Specialized Hospital, Addis Ababa, Ethiopia

  • Department of Internal Medicine: Saint Peter Specialized Hospital, Addis Ababa, Ethiopia

  • Department of Anesthesia, College of Health Sciences, School of Medicine, Debre Tabor University, Debre Tabor, Ethiopia

  • Abstract
  • Keywords
  • Document Sections

    1. 1. Introduction
    2. 2. Methods
    3. 3. Results
    4. 4. Discussion
    5. 5. Conclusion and Recommendation
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  • Abbreviations
  • Acknowledgments
  • Ethics Approval and Consent
  • Consent for Publication
  • Author Contributions
  • Funding
  • Data Availability Statement
  • Conflicts of Interest
  • References
  • Cite This Article
  • Author Information